Parking Permit in Chester

At Pepper Street Car Park, we provide private parking permits for easy access to our secure facility in Chester city centre. Permits are available for anyone who parks regularly in the area. They’re ideal for residents, commuters, business users, and visitors. A permit saves time and ensures you always have a place to park.

What’s Included with a Permit

You can park in our private car park on Pepper Street, Chester (CH1), with your permit. Entry is automatic using number plate recognition; no tickets or keycards are needed. The car park has full CCTV coverage and is checked regularly. You can use the car park anytime while your permit is active.

Who Our Permits Are For

Our permits are suitable for people who need regular parking in Chester’s busy centre. Residents can avoid searching for on-street spaces near their home. Commuters benefit from having a space ready each day. Visitors and local businesses can also enjoy secure and simple parking, especially with our convenient all-day parking options available throughout the week.

Permit Options and Pricing

We offer monthly, quarterly, and yearly permits to match different needs. A monthly permit costs £180, a quarterly permit is £540, and an annual permit is £2,160. Each permit gives unlimited access during your chosen period. Payments are handled securely online.

Why Choose Pepper Street Car Park?

We’re based in Chester’s centre, close to shops, offices, and major attractions. The car park has 401 spaces, including bays for disabled users and parents with children. It’s well-lit, secure, and easy to use with number plate access. Everything is managed online—no paper passes or machines.

How to Apply

Go to www.hozah.com to create your account. Choose your permit type and enter your number plate details. Pay online using a bank card to activate your permit. Once confirmed, your car will be able to enter and park straight away.

FAQs

What’s the difference between this and a council permit?

Council permits are for public spaces and don’t always guarantee a bay. Our private permits give you access to a monitored car park with gated entry. You can park anytime without time limits or fines. It’s a safer and more reliable option.

Can I get a specific space with my permit?

No, you can park in any available space within the car park. Spaces are not reserved for individual users. There are plenty of bays for permit holders. Parking works on a first-come, first-served basis.

Are there spaces for disabled drivers or families?

We have dedicated bays for disabled drivers and parents with young children. These are located close to pedestrian exits. Please use them only if they apply to you. This keeps them available for those who need them most.

How safe is the car park?

24/7 CCTV and regular checks protect the car park. Entry is limited to vehicles with registered number plates. The area is clean, well-maintained, and well-lit. We prioritise safety for all our users.

What if there’s no space when I arrive?

Our car park has over 400 bays and rarely reaches full capacity. If you do have an issue, please contact our team. We will do our best to help you park. Permit holders are always given priority access.

Can I cancel and get a refund?

Permits are not refundable once purchased. If unsure, start with a monthly option before choosing a longer plan. Always review your details before completing payment. This helps avoid any issues later.

Can I update my vehicle details?

Yes, log in to your Hozah account to update your number plate. Do this before your next visit so the gate will recognise your vehicle. The change takes just a few minutes online. It’s important to keep your car details up to date.

Can someone else use my permit?

No, permits are linked to one car and cannot be shared. If someone else needs parking, they must get their permit or pay for a short stay. This system keeps access safe and fair for all users. Shared use is not allowed.

Can I park a motorbike, bike, or van?

The car park is only for regular-sized cars under 2.05 metres in height. Motorbikes, scooters, and bicycles are not allowed. Large vans or high vehicles are also not permitted. Please check your vehicle size before booking.

Do you offer EV charging?

We do not have electric charging bays at this time. You can park your electric car, but charging must be done elsewhere. All standard bays are open to electric vehicles. Charging points may be added in the future.

Contact Pepper Street Car Park

If you have any questions, we’re happy to help.

📞 Call: 01245 392 289
🌐 Visit: www.pepperstreetcarpark.co.uk